How to Link Zixflow as Your Telemarketer on DLT India (PE-TM Chain Binding)

Follow these steps to connect Zixflow as your Telemarketer on your DLT portal. This is applicable only in India.

Step 1: Log in to Your DLT Portal

Log in to your DLT portal using your Principal Entity (PE) credentials.
You can do this from your operator’s DLT portal (e.g., Airtel, BSNL, Jio, VI, etc.).

Once logged in, check that you can access sections like “Chains”, “PE-TM Chain”, or “Manage Telemarketer.”
These options are usually found on your DLT dashboard or under the “Entity Management” menu.


Step 2: Navigate to the PE-TM Chain Section

After logging in, navigate to the section labeled one of the following, depending on your DLT provider:

  • PE-TM Chain

  • Manage Telemarketer

  • Chains → New Chain

Each DLT portal may label this section slightly differently, but the process remains the same.


Step 3: Create a New Chain Request

  1. Click “New Chain” or “+ New Chain.”

  2. Enter the following Telemarketer ID:
    1202168378118416455

  3. Confirm the registered Telemarketer Name:
    SAINO SALES SIMPLIFY PRIVATE LIMITED

  4. Click Submit.

  5. The chain status will now appear as Pending.


Step 4: Send Screenshot to Zixflow

  • Take a screenshot showing the Pending status.

  • Email the screenshot to [email protected]

  • Our team will review and approve your request from our end.

  • Once approved, you’ll receive a confirmation email from us.


Step 5: Approve the Chain

After receiving our confirmation:

  1. Log back into your DLT portal.

  2. Go to PE-TM Chain or Manage Telemarketer.

  3. Approve the chain request from your side.

Once approved, the status will change to Active or Approved.


Step 6: Confirmation

You will receive an email confirming that the PE-TM Chain setup has been successfully completed.
Once approved, your account will be fully ready to send SMS campaigns through Zixflow.


Important Notes

  • Setting up the PE-TM Chain is mandatory under TRAI regulations.

  • If this setup is not completed, your SMS campaigns will fail to deliver.

  • Ensure the Telemarketer ID and Name are entered exactly as provided.

  • If your chain remains pending for more than 48 hours, contact our support team.

  • Keep a screenshot of the final Approved status for your records.


Need Help?

If you face any issues during the setup, please reach out to our support team at:
📧 [email protected]

We’ll assist you in completing your DLT setup quickly and smoothly.