When building your cadence, you would have come across the Schedule and Break-up Rules. So let’s understand these options in more detail.
Schedule cadence
You can schedule your cadence with two options - Any day, Any time or Specific Day & Time.
Any day, Any time - The cadence will start on any day of the week at any time.
Specific Day & Time - If you want the cadence to run on any specific day, time, or time zone, you can select the same from here.
Cadence Break-Up Rule
The cadence break-up rule instructs to stop sending the next step if any one of the selected actions takes place.
Email Replied - Contact replies to the email
Email Opened - Contact opens the email
Email Errored - Due to some error if the email is not sent
Activity Completed - If an activity is marked complete
SMS Delivered - SMS once delivered to the recipient
SMS Undelivered - SMS is undelivered due to an error
WhatsApp Delivered - WhatsApp once delivered to the recipient
WhatsApp Read - WhatsApp once read by the recipient
WhatsApp Failed - WhatsApp is undelivered due to an error
